Data security

Lingua-World is one of the very few specialised professional translation and language services available. Established in 1997, Lingua-World is committed to constantly providing clients with linguistically flawless translations. We offer a comprehensive range of services in language translation and in the interpretation industry.

Privacy Policy

I. Name and Address of the Controller

The controller within the meaning of the General Data Protection Regulation and other national data protection laws of Member States, as well as additional data protection provisions, is:

Lingua-World GmbH
Bonner Straße 484-486
50968 Cologne
Germany

+49 (0)221 94 103-0
info@remove-this.lingua-world.de
www.lingua-world.de

II. Name and Address of the Data Protection Officer

The controller’s data protection officer is:

RA Oliver Niederjohann
Beethovenstr. 4
51375 Leverkusen
Germany

niederjohann@remove-this.gmail.com

III. Rights of the Data Subject

Should personal data concerning you be processed, this means that you are a data subject within the meaning of the GDPR and have the following rights vis-à-vis the controller:

1. Right to Information

You may request confirmation from the controller as to whether personal information concerning you is processed by us. Should such processing have taken place, you may request the following information from the controller:

1. the purposes for which the personal data were processed;
2. the categories of personal data that were processed;
3. the recipients or categories of recipient to whom the personal data have been or are still being disclosed;
4. the planned duration for storage of the personal data or, if specific information is not available, the criteria for determining the storage period;
5. the existence of a right to have personal data rectified or deleted, a right to restriction of processing by the controller or a right to object to this processing;
6. the existence of a right to complain to a regulatory body;
7. any available information on the origin of the data, if the personal data were not collected from the data subject:
8. the existence of automated decision-making, including profiling in accordance with Art. 22 (1) and (4) of the GDPR and – in these cases at least – meaningful information on the logic involved, as well as the scope and intended effects on the data subject of such processing.

You shall also have the right to request information on whether the personal data are passed on to a third-country or international organisation. In this context, you may request to be informed of the appropriate guarantees in accordance with Art. 46 of the GDPR in connection with this transmission.

2. Right to Rectification

You shall have the right to rectification and/or completion vis-à-vis the controller, insofar as the personal data that are processed are incorrect or incomplete. The controller must carry out the rectification without delay.

3. Right to Restriction of Processing

Under the following conditions, you may request that processing of personal data be restricted:

1. if you contest the accuracy of the personal data for a period enabling the controller to verify the accuracy of the personal data;
2. the processing is unlawful and you oppose the erasure of the personal data and instead request the restriction of their use;
3. the controller no longer needs the personal data for the purposes of the processing, but you require them for establishing, exercising or defending legal claims; or
4. if you have objected to processing pursuant to Art. 21 (1) of the GDPR pending the verification of whether the controller’s legitimate grounds override those of the data subject.

Where processing of personal data has been restricted, such personal data shall – with the exception of storage – only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State. Should the restriction of processing be limited due to the aforementioned conditions, you shall be informed by the controller before the restriction of processing is lifted.

4. Right to Erasure

a) Deletion Obligation
You may request the controller to erase personal data without undue delay and the controller shall have the obligation to erase personal data without undue delay where one of the following grounds applies:

1. the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed;
2. you withdraw your consent on which the processing is based in accordance with Article 6 (1) S. 1 point a, or Article 9 (2) point a of the GDPR, and where there are no other legal grounds for the processing;
3. you object to the processing pursuant to Art. 21 (1) of the GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Art. 21 (2) of the GDPR;
4. the personal data have been unlawfully processed;
5. the personal data have to be erased for compliance with a legal obligation in European Union or Member State law to which the controller is subject;
6. the personal data have been collected in relation to the offer of information society services referred to in Art. 8 (1) of the GDPR.

b) Information Sent to Third Parties
Where the controller has made the personal data public and is obliged pursuant to Art. 17 (1) of the GDPR to erase the personal data, the controller, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform controllers which are processing the personal data that the data subject has requested the erasure by such controllers of any links to, or copies or replications of, those personal data.

c) Exceptions
The right to erasure does not exist insofar as processing is necessary

1. for exercising the right of freedom of expression and information;
2. for compliance with a legal obligation which requires processing by European Union or Member State law to which the controller is subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
3. for reasons of public interest in the area of public health in accordance with Art. 9 (2) points h and i, as well as Art. 9 (3) of the GDPR;
4. for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with Art. 89 (1) of the GDPR insofar as the right referred to in section a) is likely to render impossible or seriously impair the achievement of the objectives of that processing; or
5. for the establishment, exercise or defence of legal claims.

5. Right to Information

Should you have asserted your right vis-à-vis the controller to rectification or erasure of personal data or restriction of processing, the controller is required to inform each recipient to whom the personal data have been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves disproportionate effort. You have a right to request that the controller informs you of such recipients.

6. Right to Data Portability

You shall have the right to receive the personal data concerning you, which you have provided to a controller, in a structured, commonly used and machine-readable format. Moreover, you have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, where:

1. the processing is based on consent pursuant to Art. 6 (1) S. 1 point a of the GDPR or Article 9 (2) point a of the GDPR or on a contract pursuant to Article 6 (1) point b of the GDPR; and
2. the processing is carried out by automated means.

In exercising this right, you also have the right to have the personal data transmitted directly from one controller to another, where technically feasible. The freedoms and rights of others must not be affected by this. The right to data portability shall not apply to processing necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

7. Right to Object

You shall have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you based on Art. 6 (1) S. point e or f of the GDPR, including profiling based on those provisions. The controller shall no longer process the personal data unless the controller demonstrates compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defence of legal claims.

Where personal data are processed for direct marketing purposes, you shall have the right to object at any time to processing of personal data concerning you for such marketing, which includes profiling to the extent that it is related to such direct marketing. Should you object to processing for direct marketing purposes, the personal data shall no longer be processed for such purposes.
In the context of the use of information society services – and notwithstanding Directive 2002/58/EC – you may exercise your right to object by automated means using technical specifications.

8. Right to Revoke the Declaration of Consent under Data Protection Law

You have the right to revoke your declaration of consent under data protection law at any time. This revocation of consent shall not affect the legality of processing carried out on the basis of consent prior to the revocation.

9. Automated Individual Decision-Making, Including Profiling

You shall have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or affects you in a similarly significant manner. This shall not apply if the decision

1. is necessary for entering into, or performance of, a contract between you and thecontroller;
2. is authorised by European Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard your rights and freedoms and legitimate interests; or
3. is based on your explicit consent.

However, these decisions shall not be based on special categories of personal data referred to in Article 9 (1) S. 1 of the GDPR, unless Article 9 (2) point (a) or (g) applies and suitable measures to safeguard your rights and freedoms and legitimate interests are in place. In the cases referred to in (1) and (3), the controller shall implement suitable measures to safeguard your rights and freedoms and legitimate interests, including as a minimum the right to obtain human intervention on the part of the controller, to express your point of view and to contest the decision.

10. Right to Complain to a Regulatory Body

Without prejudice to any other administrative or judicial remedy, you have the right to complain to a regulatory body, in particular in the Member State where you reside, work or suspect infringement, if you believe that the processing of personal data is contrary to the GDPR. The regulatory body to which the complaint has been submitted shall inform the complainant of the status and results of the complaint, including the possibility of a judicial remedy under Art. 78 of the GDPR.

IV. General Information on Data Processing

1. Scope of Processing of Personal Data

We only process the personal data of our users if this is necessary for providing a functional website or for our contents and services.

2. Legal Basis for the Processing of Personal Data

Insofar as we obtain consent from the data subject for the purposes of processing personal data, Art. 6 (1) S. 1 point a of the EU General Data Protection Regulation (GDPR) shall serve as the legal basis. In processing personal data which are necessary for the fulfilment of a contract, in which the contractual party is the data subject, Art. 6 (1) S. 1 point b of the GDPR shall serve as the legal basis. This also applies for processing that is necessary for carrying out pre-contractual measures.

Insofar as the processing of personal data is necessary for the fulfilment of a legal obligation to which our company is subject, Art. 6 (1) S. 1 point c of the GDPR shall serve as the legal basis.
In the event that vital interests of the data subject or of another natural person make processing of personal data necessary, Art. 6 (1) S.1 point d of the GDPR shall serve as the legal basis.
Should the processing be necessary for the protection of a valid interest of our company or a third party and this interest outweighs the interests, basic rights and freedoms of the data subject, Art. 6 (1) S. 1 point f of the GDPR shall serve as the legal basis.

3. Erasure of Data and Duration for Storage

The data subject’s personal data shall be deleted or made inaccessible as soon as the purpose of the storage is no longer applicable. Data may continue to be stored if this has been provided for by European or national legislators in EU regulations or in other provisions to which the controller is subject. The data will also be deleted or made inaccessible if a storage period prescribed by the aforementioned standards expires, unless there is a need for further storage of the data for the conclusion or fulfilment of a contract.

V. Website Provision and Creation of Logfiles

1. Description and Scope of Data Protection

Each time our website is visited, our system automatically collects data and information from the accessing computer’s system. The following data are collected:

• Information pertaining to browser type and version
• The user’s operating system
• The user’s IP address
• Date and time of access
• Websites from which the user accesses our page
• Websites that the user accesses via our page

The data are also stored as log files in our system. These data are not stored together with other personal data of the user.

2. Legal Basis for the Data Processing

Legal basis for the temporary storage of data and log files is Art. 6 (1) S.1 point f of the GDPR.

3. Purpose of the Data Processing

The temporary storage of the IP address by the system is necessary to enable the user’s computer to open the website. For this purpose, the user’s IP address must be stored for the duration of the session. These data are stored in log files in order to ensure the functionality of the website. In addition, the data are used to optimise our website and ensure the security of our IT systems. Analysis of the data for marketing purposes does not take place in this context. Data processing for these purposes is also in our legitimate interest in accordance with Art. 6 (1) S. 1 point f of the GDPR.

4. Duration of Storage

The data will be erased as soon as they are no longer necessary to achieve the purpose for which they were collected. If data are collected for the provision of the website, this occurs when the respective session has ended. If data are stored in log files, this occurs after seven days at the latest. Further storage is possible. In this case, the user’s IP address shall be erased or anonymised so it can no longer be assigned to the client using the website.

5. Possibility for Objection or Elimination

The collection of data for providing the website and storage of data in log files is essential for operating the site. Consequently, there is no possibility for the user to object.

VI. Use of Cookies

a) Description and Scope of the Data Processing
Our website uses cookies. Cookies are text files that are saved in or by the browser on the user’s computer. When the user opens a website, a cookie may be stored by the user’s operating system. This cookie contains a distinct character sequence that enables unique identification of the browser on reopening the website.

We use cookies to make our website more user-friendly. Some elements of our website require that the accessing browser may still be identified after a change of page. Furthermore, we use cookies on our website to enable analysis of the user’s internet browsing behaviour.

In this way, the following data may be transmitted:

• Frequency of page views

Data collected from the user in this way shall be pseudonymised via technological means. It is therefore no longer possible to assign the data to the accessing user. The data shall not be stored together with other personal information of the user.

On opening the website, an information banner will inform the user of the use of cookies for analytical purposes and will refer to this privacy policy. There is also a note indicating how the storage of cookies may be prevented by selecting certain browser settings.

b) Legal Basis for the Data Processing
The legal basis for the processing of personal data through the use of cookies is Art. 6 (1) point f of the GDPR.

c) Purpose of the Data Processing
The purpose of using technically necessary cookies is to simplify the usage of websites. Certain functions on our website cannot be offered without the use of cookies. For these functions it is necessary to be able to recognise the browser even after a change of page.

Cookies are necessary for the following applications:

• Session cookie (PHPSESSID)
• For multi-page enquiry forms
• To improve the quality and content of our website
• The processing of personal data for these purposes is also in our legitimate interests inaccordance with Art. 6 (1) S. 1 point f of the GDPR.

d) Duration of Storage, Possibility for Objection or Elimination Cookies are saved on the user’s computer and transmitted to our site. Users therefore also have full control over the use of cookies. By changing the settings in your internet browser, you may deactivate or restrict the transmission of cookies. Cookies which have already been stored may be erased at any time. This may also happen automatically. If cookies are deactivated for our website, it may no longer be possible to use all of the website’s functions in full.

VII. Contact Form and Contact via Email

1. Description and Scope of Data Protection

Our website provides a contact form that may be used to contact us electronically. Should the user take advantage of this possibility, any data entered into the form shall be transmitted to us and stored. These data are:

• Email address
• Name
• Landline/mobile phone number
• Message

When the message is sent the following data shall also be stored:

• user’s IP address
• date and time of registration

Your consent for the processing of data is obtained as part of the sending process and reference is made to this privacy policy. Alternatively, it is possible to contact us using the email address provided. In this case, the user’s personal data transmitted by email shall be stored. The data will not be passed on to third parties in this context. The data shall be used exclusively for processing the conversation.

2. Legal Basis for the Data Processing

The legal basis for the processing of data with the user’s consent is Art. 6 (1) S. 1 point a of the GDPR. The legal basis for the processing of data that were transmitted by sending an email is Art. 6 (1) S. 1 point f of the GDPR. If the purpose of the email contact is to conclude a contract, the legal basis for the processing of data is Art. 6 (1) S. 1 point b of the GDPR.

3. Purpose of the Data Processing

We only process personal data obtained via the contact form in order to establish contact. Should you contact us via email, the processing of these data is in our legitimate interests. The additional personal data that are processed as part of the sending process serve to prevent misuse of the contact form and ensure the security of our IT systems.

4. Duration of Storage

The data shall be erased as soon as they are no longer necessary to achieve the purpose for which they were collected. In terms of personal data that were collected from the contact form or transmitted via email, this occurs when the respective conversation with the user has ended. The conversation is considered to have ended when it can be inferred from the circumstances that the issue in question has finally been resolved. Personal data that were collected as part of the sending process shall be erased after a period of seven days at the latest.

5. Possibility for Objection or Elimination

The user has the option at all times to revoke its consent for the processing of its personal data. If the user contacts us via email, they can object to the storage of their personal data at any time. In such a case, the conversation cannot be continued. All personal data stored in the course of contacting us will be erased in this case.

VIII. Translation Requests

1. Description and Scope of Data Protection

There is a translation enquiry form on our website that can be used to contact us
electronically. Should the user take advantage of this option, any data entered into the form
shall be transmitted to us and stored. These data are:

• Source language
• Target language
• Subject
• If applicable, files uploaded by the user
• Company
• Message

When the message is sent the following data shall also be stored:

• User’s IP address
• Date and time of registration

Your consent for the processing of data is obtained as part of the sending process and
reference is made to this privacy policy.
Alternatively, it is possible to contact us using the email address provided. In this case,
personal data of the user transmitted by email shall be stored.
The data will not be passed on to third parties in this context. The data shall be used
exclusively for processing the conversation.

2. Legal Basis for the Data Processing

The legal basis for the processing of data with the user’s consent is Art. 6 (1) S. 1 point a of
the GDPR. The legal basis for the processing of data that were transmitted by sending an email is Art. 6
(1) S. 1 point f of the GDPR. If the purpose of the email contact is to conclude a contract, the
legal basis for the processing of data is Art. 6 (1) S. 1 point b of the GDPR.

3. Purpose of the Data Processing

We only process personal data obtained via the contact form in order to establish contact.
Should you contact us via email, the processing of these data is in our legitimate interests.
The additional personal data that are processed as part of the sending process serve to prevent
misuse of the contact form and ensure the security of our IT systems.

4. Duration of Storage

The data shall be erased as soon as they are no longer necessary to achieve the purpose for
which they were collected. In terms of personal data that were collected from the contact form
or transmitted via email, this is the case when the respective conversation with the user has
ended. The conversation is considered to have ended when it can be inferred from the
circumstances that the issue in question has finally been resolved. Personal data that were collected as part of the sending process shall be erased after a period
of seven days at the latest.

5. Options for Objection and Elimination

The user has the option at all times to revoke its consent for the processing of its personal data. If the user contacts us via email, it can object to the storage of its personal data at any time. In such a case, the conversation cannot be continued. All personal data stored in the course of contacting us will be erased in this case.

IX. Interpreting Requests

1. Description and Scope of Data Processing

An interpreting enquiry form is available on our website, which can be used to contact the user electronically. Should the user take advantage of this option, any data entered into the form shall be transmitted to us and stored. These data are:

• Source language
• Target language
• Type of interpreting
• Subject
• Event location
• Street
• Date and time
• Postcode
• Town/City
• Company name
• Contact person
• Message

When the message is sent, the following data are saved:

• User’s IP address
• Date and time of registration

Your consent for the processing of data is obtained as part of the sending process and reference is made to this privacy policy. Alternatively, it is possible to contact us using the email address provided. In this case, personal data of the user transmitted by email shall be stored. The data will not be passed on to third parties in this context. The data shall be used exclusively for processing the conversation.

2. Legal basis for the Data Processing

The legal basis for the processing of data with the user’s consent is Art. 6 (1) S. 1 point a of the GDPR. The legal basis for the processing of data that were transmitted by sending an email is Art. 6 (1) S. 1 point f of the GDPR. If the purpose of the email contact is to conclude a contract, the legal basis for the processing of data is Art. 6 (1) S. 1 point b of the GDPR.

3. Purpose of the Data Processing

We only process personal data obtained via the contact form in order to establish contact. Should you contact us via email, the processing of these data is in our legitimate interests. The additional personal data that are processed as part of the sending process serve to prevent misuse of the contact form and ensure the security of our IT systems.

4. Duration of Storage

The data shall be erased as soon as they are no longer necessary to achieve the purpose for which they were collected. In terms of personal data that were collected from the contact form or transmitted via email, this is the case when the respective conversation with the user has ended. The conversation is considered to have ended when it can be inferred from the circumstances that the issue in question has finally been resolved. Personal data that were collected as part of the sending process shall be erased after a period of seven days at the latest.

5. Options for Objection and Elimination

The user has the option at all times to revoke its consent for the processing of its personal data. If the user contacts us via email, it can object to the storage of its personal data at any time. In such a case, the conversation cannot be continued. All personal data stored in the course of contacting us will be erased in this case.

X. Job Application Form

1. Description and Scope of the Data Processing

A job application form is available on our website, which can be used to contact the user electronically. Should the user take advantage of this option, any data entered into the form shall be transmitted to us and stored. These data are:

• Name
• Surname
• Gender
• Country of birth
• Training background
• Full address
• Telephone number
• Email
• Website
• Main profession
• Secondary profession
• Translation company
• Professional translation experience since
• Education level
• Other qualifications
• Language skills
• Memberships and associations
• Sworn translator
• Technical education
• Scientific education
• Native language
• Source language
• Target language(s)
• Standard rate
• Price for notarisation
• Minimum rate
• Short profile
• CV
• References

When the message is sent, the following data are saved:

• User’s IP address
• Date and time of registration

Your consent for the processing of data is obtained as part of the sending process and reference is made to this privacy policy. Alternatively, it is possible to contact us using the email address provided. In this case, personal data of the user transmitted by email shall be stored. The data will not be passed on to third parties in this context. The data shall be used exclusively for processing the conversation.

2. Legal basis for the Data Processing

The legal basis for the processing of data with the user’s consent is Art. 6 (1) S. 1 point a of the GDPR. The legal basis for the processing of data that were transmitted by sending an email is Art. 6 (1) S. 1 point f of the GDPR. If the purpose of the email contact is to conclude a contract, the legal basis for the processing of data is Art. 6 (1) S. 1 point b of the GDPR.

3. Purpose of the Data Processing

We only process personal data obtained via the contact form in order to establish contact. Should you contact us via email, the processing of these data is in our legitimate interests. The additional personal data that are processed as part of the sending process serve to prevent misuse of the contact form and ensure the security of our IT systems.

4. Duration of Storage

The data shall be erased as soon as they are no longer necessary to achieve the purpose for which they were collected. In terms of personal data that were collected from the contact form or transmitted via email, this is the case when the respective conversation with the user has ended. The conversation is considered to have ended when it can be inferred from the circumstances that the issue in question has finally been resolved. Personal data that were collected as part of the sending process shall be erased after a period of seven days at the latest.

5. Options for Objection and Elimination

The user has the option at all times to revoke its consent for the processing of its personal data. If the user contacts us via email, it can object to the storage of its personal data at any time. In such a case, the conversation cannot be continued. All personal data stored in the course of contacting us will be erased in this case.

XI. Plugins used

Use of Google AdWords

1. Scope of the data processing

On our website, we use Google Adwords from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States. This is an online advertising program in which conversion tracking is used. If you access our website through a Google advertisement, Google AdWords places a cookie in your computer. Every Google AdWords customer is given a different cookie.

2. Legal basis for the processing of personal data

The legal basis for this processing is Art. 6, (1) S.1, point f of the GDPR.

3. Data processing purpose

We only receive information regarding the total number of our customers that react to our advertisement. No information is forwarded on that could be used by us to identify you. The data are not used to trace or track you.

4. Duration of storage

After 30 days, the cookie is no longer valid.

5. Options for Objection and Elimination

You can prevent Google conversion tracking by deactivating the tracking process in your browser. You can find more information at https://policies.google.com/privacy .

Use of Google Analytics

1. Scope of the processing of personal data

On our website, we use Google Analytics, a web analysis service from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States. ("Google"). Google Analytics uses so-called cookies, text files that are saved on your computer and allow your use of the website to be analysed. The information created by the cookie about your use of our website is sent to a server in the USA and stored there. When IP anonymisation is active on this website, your IP address will be shortened beforehand in a member state of the European Union or in another state that has signed the Agreement on the European Economic Area.

The full IP address will only be sent to a Google server in the USA and shortened there in exceptional cases. IP address anonymisation is active on this website. Google will then use this information on behalf of the website operator in order to evaluate how you use this website, to put together reports on website activities and to render further services related to website and internet use for the website operator. The IP address sent by your browser in relation to Google Analytics is not combined with other data from Google. You can prevent cookies being saved with a relevant setting in your browser software; however, please be aware that in this case not all the functions of our website can be used to their full extent.

2. Legal basis for the processing of personal data

The legal basis for this processing is Art. 6 (1), S.1, point f of the GDPR.

3. Purpose of the data processing

The purpose of this processing of personal data is targeted communication with a target market, that has already shown initial interest by visiting our site.

4. Length of storage

Advertisement data in server log files are anonymised by Google deleting parts of the IP address and cookie information after 9 and 18 months respectively.

5. Options for objection and elimination

Furthermore, you can prevent the collection of personal data (including your IP address) connected to your use of the website and created by cookies, as well as the processing of this data by Google by downloading and installing the browser plugin found at the following link: https://tools.google.com/dlpage/gaoptout. You can find more information at https://policies.google.com/privacy .

Use of Google Analytics Remarketing

1. Scope of the processing of personal data 

On our website, we use the remarketing function from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States. Together with Google, we offer you appropriate and interest-based advertisements. Google Analytics Remarketing uses cookies. These are saved on your computer. According to Google’s policy, no personal data is collected during this process. The policies also state that there is no connection with other Google services.

2. Legal basis for the processing of personal data

The legal basis for this processing is Art. 6 (1) S.1 point f of the GDPR.

3. Purpose of the data processing

The purpose of the processing of personal data is targeted communication with a target market. The cookies saved on your computer recognise you when you access our website and can subsequently show you advertisements in line with your interests.

4. Duration of storage

Advertisement data in server log files are anonymised by Google deleting parts of the IP address and cookie information after 9 and 18 months respectively.

5. Options for objection and elimination

You can prevent the use of the remarketing function by changing the settings found at the following link: https://www.google.com/settings/ads . You can find more information at https://policies.google.com/privacy .

Use of Google Maps Plugin

1. Scope of the processing of personal data

On our website, we use the online maps service Google Maps from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States. By using Google Maps on our website, information about how our website is used, your IP address and addresses entered into the route planner function are sent to a Google server in the USA and stored there. By using our website, you consent to processing of the data collected by Google Maps.

2. Legal basis for the processing of personal data

The legal basis for this processing is Art. 6 (1) S.1 point f of the GDPR.

3. Purpose of the data processing

We have neither knowledge of the purpose of data collection nor of the use of the data by Google.

4. Duration of storage

No policies exist that address the duration of storage.

5. Options for objection and elimination

More information can be found at https://policies.google.com/privacy .

Use of the YouTube Plugin

1. Scope of the processing of personal data

On our website, we use YouTube plugin from YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, UNITED STATES, administrated by Google. When visiting our website, your browser establishes a connection with YouTube servers. Information about your visit to our website is forwarded to YouTube. We have no influence over the content of this plugin. As long as you are logged in to your YouTube account whilst visiting our site, YouTube can associate your visit to this account. By interacting with this plugin, this information is sent to YouTube and stored there. If you do not want these data to be shared with Youtube, you must log out of your YouTube account before visiting our website.

2. Legal basis for the processing of personal data

The legal basis for the processing of the user’s personal data is Art. 6 (1) S.1 point f of the GDPR.

3. Purpose of the data processing

The use of the YouTube plugin improves the user-friendliness of our site.

4. Duration of storage

No policies exist that address the duration of storage.

5. Options for objection and elimination

Further information about the purpose and scope of YouTube’s data collection can be found at https://www.google.com/intl/en/policies/privacy/

Use of ProvenExpert

We have included evaluation seals from ProvenExpert on this website. The provider is Expert Systems AG, Quedlinburger Str. 1, 10589 Berlin, https://www.provenexpert.com.

The ProvenExpert seal enables us to display on our website customer reviews that have been submitted to ProvenExpert about our company. When you visit our website, a connection to ProvenExpert is established so that ProvenExpert can determine that you have visited our website. Furthermore, ProvenExpert records your language settings to display the seal in the chosen language.

The use of ProvenExpert is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the most comprehensible presentation of customer reviews. If appropriate consent has been obtained, the processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25 (1) TTDSG, insofar the consent includes the storage of cookies or the access to information in the user’s end device (e.g., device fingerprinting) within the meaning of the TTDSG. This consent can be revoked at any time.

Use of Matomo

This website uses the open source web analytics service from Matomo. As part of Matomo’s audience measurement feature, the following data is processed so as to enable us to assert our legitimate interests (Art. 6 (1) (f) of the GDPR) in analysing, optimising and profitably operating our website: (1) the browser type and version used, (2) the operating system used, (3) the country of origin, (4) the date and time of the server query, (5) the number of visits, (6) the length of time spent on the website and the external links clicked. The IP address is anonymised before it is stored, and the browser’s ‘Do Not Track’ feature accepted. No ‘tracking cookies’ are used. It is impossible for us to link the recorded statistical data to a specific person. Each user may object to anonymised data collection by Matomo at any time, with future effect, by clicking the link below. In this case, an ‘opt-out’ cookie will be stored in your browser, preventing Matomo from collecting any more session data. Clearing your cookies will also clear the Matomo opt-out cookie. In this case, it will have to be re-enabled next time you visit our website.